Duty of Customer Information

Principles of data processing at TITANIA® Fabrik GmbH

You have arrived at this page via a link, because you want to find out how we deal with (your) personal data. To fulfil our duties to inform under Art. 12 ff. of the General Data Protection Regulation (GDPR), we are pleased to present to you our information on data protection in the following:

Who is responsible for data processing?

The person responsible (controller) under data protection law is

TITANIA® Fabrik GmbH – Fortunastrasse 10-14 – D-42489 Wülfrath

Further information on our company, details of the persons authorised to represent the company and other contact options can be found in the legally required information (“Impressum”) of our website:


Which data of yours are processed by us and for what purpose?

If we have received data from you, we only process them for the purposes for which we received or collected them. Data processing for any other purposes is only considered if the legal requirements in accordance with Art. 6) Para. 4 GDPR are fulfilled. We will naturally always comply with any duties to inform according to Art. 13) Para. 3 GDPR and Art. 14) Para. 4 GDPR.

What is the legal basis for this?

The legal basis for the processing of personal data – unless other specific legal regulations exist – is Art. 6 GDPR. In particular, the following options are considered here:

  • Consent (Art. 6) Para. 1 lit. a) GDPR)
  • Data processing for the performance of contracts (Art. 6) Para. 1 lit. b) GDPR
  • Data processing based on a weighing of interests (Art. 6) Para. 1 lit. f) GDPR)
  • Data processing necessary for compliance with a legal obligation (Art. 6) Para. 1 lit. c)

If personal data are processed on the basis of a consent from you, you have the right to withdraw your consent at any time with future effect. If we process data on the basis of a weighing of interests, as the data subject, taking into consideration the provisions of Art. 21 GDPR, you have the right to object.

How long are the data stored?

We process the data as long as this is required for the respective purpose.

If legal duties to retain data exist, e.g. in trade law or tax law, the personal data concerned are stored for the duration of the duty to retain. After the duty to retain has expired, we check whether a further necessity for processing exists. If there is no longer any necessity the data are deleted.

Towards the end of a calendar year we check data with regard to the need for further processing. Due to the quantity of data, this check is performed with regard to specific types of data or processing purposes.

At any time you can of course (see below) Request information about your personal data stored by us and in case of a non-existent necessity, demand that we delete the data or restrict the processing.

To which recipients are the data forwarded?

Your personal data are only forwarded to third parties if this is required for to perform the contract with you, forwarding the data is permitted on the basis of a weighing of interests as defined in Art. 6) Para. 1 lit. f) GDPR, we are legally obliged to forward the data or you have issued your consent to forwarding.

Where are the data processed?

Your personal data are only processed by us in data centres in the Federal Republic of
Germany/European Union

Your rights as the “data subject”

You have the right to information about your personal data processed by us. In the event of an information request that is not made in writing, we ask that you understand that we may then ask you for proof that you are in fact the person you claim to be. Further, you have the right to correction or deletion or to restriction of processing, provided you are entitled to this by law. Further, you have a right to object to processing within the scope of the legal provisions. The same applies to a right to data portability.

In particular, according to Art. 21) Para. 1 and 2 GDPR, you have the right to object to processing of your data related to direct marketing, if this is done on the basis of a weighing of interests.

Our data protection officer

In our company we have named a data protection officer. You can reach him as follows: –Data protection officer Mr Ralf Meschkedatenschutz@titania-fabrik.de

Right to complain

You have the right to complain to a data protection supervisory authority about the processing of personal data by us.

Dated: 20/08/2018